K Scaffolding Privacy Policy

Privacy Policy

K Scaffolding Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, request a quote, or otherwise contact us.

 

Effective date: 03/06/2026
Website: kscaffoldingltd.co.uk

For the purposes of UK data protection law, K Scaffolding Limited is the data controller for the personal information we collect through this website.

1. Who We Are

K Scaffolding Limited
K Scaffolding Ltd, Souldern Gate, Banbury Road, Souldern, Bicester, OX27 7HT

Company No: 04661529
admin@kscaffoldingltd.co.uk
018692034520999

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of information:

Personal information you provide to us

This may include:

  • Your name

  • Company name

  • Email address

  • Telephone number

  • Address or project location, where relevant

  • Details included in messages or enquiry forms

  • Preferred time of day for a callback

  • Any other information you choose to provide

Project information

When you request a quote or provide details of a scaffolding project, we may collect:

  • Project specifications

  • Site details

  • Images, drawings, plans or blueprints

  • Access information

  • Health and safety or site-specific requirements

  • Any other information needed to assess your enquiry or provide a quotation

Website usage data

When you use our website, we may automatically collect technical and usage information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Referring website or search engine

  • General website interaction data

This information helps us understand how visitors use our website and improve its performance, content and security.

3. How We Collect Information

We collect information when you:

  • Submit our quote or enquiry forms

  • Upload images, plans, drawings or project details

  • Request a callback

  • Contact us by email, telephone or through the website

  • Browse or interact with our website

  • Accept or manage cookies through our cookie consent tool

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries

  • Contact you about your project

  • Prepare quotations or estimates

  • Assess project requirements

  • Provide customer support

  • Arrange site visits or follow-up calls

  • Manage our business relationship with you

  • Improve our website, services and user experience

  • Monitor website performance and security

  • Comply with legal, regulatory and insurance obligations

  • Keep appropriate records of enquiries, quotes and communications

5. Our Lawful Bases for Processing

We only use your personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on:

Contract or pre-contractual steps

Where you ask us to provide a quote, discuss a project, arrange a site visit, or provide scaffolding services.

Legitimate interests

Where processing is necessary for the running of our business, such as responding to enquiries, keeping business records, improving our services, protecting our website, and communicating with customers or potential customers.

Consent

Where you have given consent, for example for certain non-essential cookies or analytics cookies.

Legal obligation

Where we need to process information to comply with legal, tax, health and safety, insurance, or regulatory requirements.

6. Contact Forms on Our Website

Our website includes the following forms:

Quote / Compile a Quote Form

This form allows you to provide project details, contact information, company information, images, drawings, blueprints or other relevant files. We use this information to assess your project and contact you by email or telephone.

Contact Form

This form allows you to send us a general enquiry. We use this information to respond to your message.

Callback Form

This form allows you to provide your name, telephone number and preferred time of day for us to call you. We use this information to contact you about your enquiry.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our website, provide our services, manage enquiries, or comply with legal obligations. These may include:

  • Website hosting providers

  • Website maintenance and support providers

  • Email and communications providers

  • Analytics and cookie consent providers

  • Professional advisers, such as accountants, insurers or legal advisers

  • Regulatory bodies or authorities where required by law

Where we use third-party service providers, we expect them to protect your information and only process it for the purposes we have instructed.

8. Google Analytics

We may use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages visited, time spent on the website, device type, browser type and how users arrived at the website.

Where required, analytics cookies will only be used with your consent. You can manage your cookie preferences through our cookie banner or cookie settings tool.

9. Cookies

Our website uses cookies and similar technologies. Cookies are small files placed on your device to help websites function, remember preferences, understand usage, and improve user experience.

We use CookieYes on our WordPress website to manage cookie consent and provide visitors with control over non-essential cookies.

Cookies may include:

  • Strictly necessary cookies required for the website to function

  • Analytics cookies to help us understand website usage

  • Preference cookies to remember your choices

  • Third-party cookies, where relevant

Non-essential cookies will only be used where you have provided consent through our cookie banner or cookie settings tool.

You can change your cookie preferences at any time using the cookie settings option on our website. You can also manage or block cookies through your browser settings.

10. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes it was collected.

Enquiry and quote information may be retained for a reasonable period so we can respond to follow-up questions, maintain business records, manage customer relationships, and comply with legal, accounting, insurance or regulatory obligations.

Where information is no longer required, we will delete it or anonymise it where appropriate.

11. How We Protect Your Information

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet is completely secure. While we take steps to protect your information, we cannot guarantee the absolute security of information submitted through our website.

12. International Transfers

Some of our service providers, such as analytics, hosting, email or website technology providers, may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

13. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information

  • Ask us to restrict how we use your information

  • Object to certain types of processing

  • Request the transfer of your information to another organisation

  • Withdraw consent where we rely on consent as our lawful basis

To exercise your rights, please contact us at:

admin@kscaffoldingltd.co.uk

We may need to verify your identity before responding to a request.

14. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113

15. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you read the privacy policy of any website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

You should review this Privacy Policy periodically to stay informed about how we use and protect your information.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

K Scaffolding Limited
K Scaffolding Ltd, Souldern Gate, Banbury Road, Souldern, Bicester, OX27 7HT

Company No: 04661529
admin@kscaffoldingltd.co.uk
018692034520999

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